Privacy Policy

Effective Date: May 15, 2023

Whole Pediatrics, hereinafter referred to as “we,” “us,” or “our,” is committed to protecting the privacy and confidentiality of personal information provided by our patients, hereinafter referred to as “you” or “your.” This Privacy Policy outlines the types of information we collect, how we use and protect that information, and the choices you have concerning our use of such information.

  • Information We Collect: We may collect various types of information, including but not limited to:

    • Personal Information: This may include you and your child’s name, address, contact information, date of birth, and other demographic information.

    • Medical Information: This includes your child’s medical history and well parent’s medical history (as it is relevant in treatment of child), records, diagnoses, treatment plans, prescriptions, laboratory results, and other relevant healthcare information.

    • Payment Information: If applicable, we may collect billing and payment information, including credit card details for billing purposes only.

  • How We Use Your Information: We use the information collected for the following purposes:

    • Providing Medical Services: We use your personal and medical information to provide your child with quality healthcare services, including diagnosis, treatment, and coordination of care.

    • Billing and Insurance: We may use your information to process payments, submit insurance claims, and verify coverage.

    • Communication: We may use your contact information to communicate with you regarding appointments, test results, treatment options, and other healthcare-related matters.

    • Research and Analytics: With your consent, we may use anonymized and aggregated information for research, statistical analysis, and improvement of our services.

  • Information Sharing and Disclosure: We may disclose your information in the following circumstances:

    • Healthcare Providers: We may share your information with other healthcare providers involved in your treatment or care.

    • Third-Party Service Providers: We may engage trusted third-party service providers to assist in the operation of our practice, such as billing companies, IT support, or electronic health record providers.

    • Legal Requirements: We may disclose your information as required by law or in response to a valid court order, subpoena, or government investigation.

    • Business Transfers: In the event of a merger, acquisition, or sale of our practice, your information may be transferred to the new owners.

  • Data Security: We maintain reasonable safeguards to protect the confidentiality, integrity, and security of your information. We employ physical, administrative, and technical measures to prevent unauthorized access, use, or disclosure.

  • Your Rights:

    • Access and Correction: You have the right to access and correct your personal information held by us.

    • Consent and Withdrawal: You have the right to provide or withdraw consent for the collection, use, and disclosure of your information.

    • Opt-Out: You may opt-out of receiving non-essential communications from us.

    • Data Retention: We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Children’s Privacy: Our services are not intended for individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from children without appropriate consent.

  • Updates to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on our website, and we encourage you to review it periodically.

  • Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [provide contact information.

By continuing to use our services, you acknowledge that you have read and understood this Privacy Policy and agree.

-Whole Pediatrics Group

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